Vendor due diligence is an essential part of managing third-party relationships, but it is only one component of effective vendor management. Once a vendor has been selected and vetted, financial institutions must continue managing the relationship to ensure they are receiving the expected service, performance, and value throughout the vendor lifecycle.

In this webinar, Steven Ramirez, CEO of Beyond the Arc, will explore how institutions can move beyond a risk-focused approach to vendor due diligence and take a more strategic view of vendor management. The session will examine how ongoing service-level monitoring, contract management, performance reviews, and relationship oversight can help institutions maximize the value of vendor partnerships. Attendees will also learn about opportunities to improve financial outcomes through volume pricing, loyalty discounts, preferred vendor programs, contract negotiations, and vendor consolidation while maintaining appropriate risk and compliance oversight. 

• Understand the distinction between vendor due diligence and ongoing vendor management
• Evaluate vendors based on performance, service, cost, risk, and overall value
• Identify opportunities to improve pricing and profitability across vendor relationships
• Strengthen service-level monitoring and accountability throughout the vendor lifecycle
• Manage vendors as strategic relationships that balance risk, performance, and long-term organizational value